FAQs
Frequently Asked
Questions
The questions we actually get asked, answered straight. If yours is not here, call and ask.
General
Before You Start
Do you give free estimates?
Yes. We come out, look at the property, and give you a written scope and a written number. No charge and no obligation.
What areas do you cover?
The New Orleans metro, the Northshore, the River Parishes and out to Baton Rouge. See service areas for the full list.
Do you work on historic and older homes?
Yes, and it is most of what we do. Shotguns, doubles and raised centre halls, with plaster walls and pier and beam foundations. We check for settling and moisture before demolition, not after.
Do you handle the whole job or just part of it?
The whole job. Demolition, plumbing, electrical, waterproofing, finishes and clean up. One crew and one point of contact, so you are not chasing five companies.
Is there a warranty?
Yes. A 50 year non pro-rated warranty, a 10 year workmanship warranty, and a 15 year unlimited wind warranty covering named storms. The terms that apply to your job are written into your scope before work starts, so you have them on paper instead of as a promise.
Can we live in the house during the work?
Usually yes for a single room. For a whole home renovation it depends how much of the plumbing and power comes offline at once. We tell you honestly at the walkthrough rather than after you have moved back in.
How do I get started?
Call 504-470-0455 or send the form on this page. We will arrange a time to walk the property.
Bathroom Renovation
Bathroom Renovation Questions
Can you move the toilet or shower?
Often yes, but it depends where the soil stack runs and what is under the floor. We check that at the walkthrough and tell you what is realistic before you commit to a layout.
Do you handle the tile and the plumbing, or do I hire separately?
We handle the whole job. Demolition, plumbing, electrical, waterproofing, tile, fixtures and clean up. One crew, one point of contact.
Can you save the original tile or fittings?
Sometimes. Original hex floor and cast iron tubs are often worth keeping and we will say so. We would rather restore something original than replace it with something that looks like everyone else’s bathroom.
More on bathroom renovation.
Kitchen Renovation
Kitchen Renovation Questions
Can I take out the wall between the kitchen and the living room?
Usually, but we check whether it is load bearing first. If it is, it needs a beam and proper support. We work that out before you commit to the idea, not after the wall is open.
Do I need a full kitchen or would refacing do?
If the boxes are sound and the layout already works, refacing gets you most of the visual change for a smaller job. We will tell you honestly which one your kitchen needs. See cabinet refacing.
Do you supply the cabinets or do I?
Either. We can supply and install, or install what you have chosen yourself. Tell us at the walkthrough so the quote reflects it.
More on kitchen renovation.
Whole Home Renovation
Whole Home Renovation Questions
What if you find something unexpected?
You hear about it the day we find it, with what it means and what it costs. Old houses have surprises. The problem is never the surprise, it is finding out about it late.
Do you do the exterior as well?
Is there a difference between renovation and remodeling?
In practice, no. People use both words for the same work, and we answer to either. If you want the longer version we wrote about it: renovating vs remodeling.
More on whole home renovation.
Flooring
Flooring Questions
My floors slope. Can you fix that?
Usually. It depends whether it is the joists, the piers, or both. We check what is causing it before quoting, because levelling the surface without fixing the cause just buys you a few years.
Is my original wood floor worth saving?
Often yes. Heart pine in these houses is better timber than most of what you can buy now. If it can be sanded and finished we will tell you, even though it is a smaller job than a new floor.
What flooring holds up best in this climate?
Tile and quality vinyl plank handle humidity and the occasional water event better than solid timber. Timber still works well upstairs and in raised houses. We will talk through what suits your room and how the house sits.
More on flooring.
Roofing
Roofing Questions
Do I need a repair or a full replacement?
Depends on the age of the covering and whether the decking underneath is sound. We will tell you when a repair is genuinely the right call. Replacing a roof that has years left in it is not a service.
Can you find a leak if I do not know where it is coming from?
Yes. Water travels along framing before it shows on a ceiling, so the stain is often nowhere near the entry point. Finding it properly is most of the work.
Do you do gutters at the same time?
Yes, and it is usually the sensible time to do it. Gutters and drainage decide where the water off your roof ends up. See drainage.
More on roofing.
Cabinet Refacing
Cabinet Refacing Questions
How do I know if my cabinets can be refaced?
The boxes need to be structurally sound and the layout needs to work for you. We check both at the walkthrough. Water damaged carcasses, especially under the sink, are the usual reason it is a no.
Is refacing cheaper than new cabinets?
It is a smaller job, because the boxes, plumbing and counters stay in place.
Can you change the colour completely?
Yes. New doors and fronts means you are not limited by the existing finish. Dark to light or light to dark are both straightforward.
More on cabinet refacing.
Home Siding
Home Siding Questions
Can you repair a section rather than residing the whole house?
Often yes. If the damage is local and the rest of the cladding is sound, a section repair is the sensible call. Matching weathered board exactly is the limitation and we will be straight about how close we can get.
Fiber cement or vinyl?
Fiber cement handles this climate well and takes paint. Vinyl is lower maintenance and lower cost. On a historic house the answer is usually neither, and we match the original timber profile instead.
Will you find damage once the siding is off?
Sometimes, and it is better found than hidden. Rot and termite damage in the sheathing gets quoted as it is found, with photos, rather than buried.
More on home siding.
Gutters
Gutters Questions
Do gutters really affect my foundation?
Yes, and it is the most under rated repair in this city. Uneven soil moisture around a pier and beam house causes differential settling, which shows up as sloping floors and sticking doors.
How do I know if mine are too small?
If they overflow in a hard rain, they are too small, blocked, or pitched wrong. All three are fixable.
Are gutter guards worth it?
Under heavy tree cover, usually yes. On an open lot they are often not worth the cost. We will tell you which you have.
More on gutters.
Drainage
Drainage Questions
My floors slope. Is that a drainage problem?
Often it starts as one. Uneven soil moisture moves piers, and the floor follows. We look at the water before quoting any levelling, because fixing the symptom first is money badly spent.
What is a French drain?
A perforated pipe laid in gravel below ground that intercepts water and carries it away by gravity. It works on water in the soil, not just water on the surface.
Where does the water go?
That is the real design question on a flat lot. Depending on the site it may be a street discharge, a dry well, or a pumped system. We work it out on site.
More on drainage.
Fences and Gates
Fences and Gates Questions
How long should a wood fence last here?
It depends almost entirely on the posts and the material. We will tell you what we are setting and why, so you can judge it rather than take a number on faith.
My fence is leaning. Repair or replace?
If the panels are sound and only some posts have gone, replacing posts is the cheaper fix and we are happy to do just that.
Can you match my existing fence?
Usually. Matching weathered timber exactly is not possible, but we can match profile and height so a repaired run does not read as a patch.
More on fences and gates.
Ironworks
Ironworks Questions
Can my rusted railing be saved?
Usually more of it than people expect. Surface rust cleans back. Only where the metal has actually lost section does it need replacing, and even then it is often one part of a run.
Can you match old ironwork?
Yes, that is the normal ask on these houses. We match the pattern so a repair does not stand out from the street.
Is my balcony safe?
That is worth checking properly rather than guessing. The fixings into the building usually fail before the metal does. We will tell you straight if something needs attention now.
More on ironworks.
Patios
Patios Questions
My patio floods after rain. Can that be fixed?
Usually. It is either fall, drainage, or the ground beyond the patio having nowhere to take the water. We look at all three rather than just resurfacing.
Concrete or pavers?
Concrete is one continuous surface and cheaper to lay. Pavers move with the ground and are easier to lift and relay when soil settles, which here is a real advantage.
Can you cover an existing patio?
Often yes, if the slab is sound and the footing can take posts. We check both before quoting a cover.
More on patios.
Bedroom Renovation
Bedroom Renovation Questions
Is it worth repairing plaster or should I board over it?
Usually worth repairing. Boarding over plaster loses the depth of the wall and the relationship with the trim, and it hides whatever is going on behind.
Can you build closets into an odd shaped room?
Yes, and that is usually where the space is. Built ins scribed to the actual walls beat anything freestanding in a room that is not square.
Can you do several bedrooms at once?
Yes, and it is usually more efficient. We can stage it so you keep somewhere to sleep throughout.
More on bedroom renovation.
Closets
Closets Questions
Can you build a closet where there is none?
Usually yes. The question is whether it comes out of the room or out of space that is already being wasted. We look for the second first.
Why not a flat pack system?
They assume square rooms and plumb walls. In a house this old you get gaps and packers. Built in and scribed costs more and actually fits.
Can you match the room trim?
Yes, and it matters. Storage that picks up the existing millwork reads as part of the house rather than furniture pushed against a wall.
More on closets.
Pressure Washing
Pressure Washing Questions
Will pressure washing damage my old brick?
It can, easily. Soft historic brick and lime mortar need low pressure and the right detergent. We soft wash where blasting would take the face off.
How often should a house here be washed?
It depends on shade and tree cover more than time. A north facing wall under oaks needs it far more often than an open sunny elevation.
Do you wash roofs?
Yes, and carefully. Roofs are the easiest surface to damage and the one most often wrecked by too much pressure.
More on pressure washing.
Swimming Pool
Swimming Pool Questions
Can you resurface without replacing the coping?
Sometimes, but if the coping is what looks dated you will not be happy with the result. We will show you both options honestly.
Can you fix the deck around it too?
Yes, and usually that is where most of the visual improvement comes from. See patios.
What about pool fencing?
We handle it as part of the job. See fences and gates.
More on swimming pool.
Ready For a Straight Number?
Tell us what you want done. We will come look at the house and put it in writing.
Free Estimate
Let's Look At Your House
Send this over and we will call you back to set up a walkthrough.
- Call504-470-0455
- Visit3436 Magazine Street #120-D
New Orleans, LA 70115 - HoursMonday to Saturday, 8:00am to 5:00pm
